Once we have agreed the optimum system for your needs, our dedicated installation teams work under the guidance of our experienced Project Managers to ensure a smooth implementation, ensuring that deadlines are met and disruption is kept to a minimum.
Our large After Sales Service Department is on hand to support you in the coming years, ensuring maximum availability of your parking asset, keeping the revenue flowing in and the vehicle controls in place. Our aim is to maximise the availability of your system.
- remedial service visits in a variety of flexible annual contracts
- scheduled preventative maintenance visits
- remote, online 24/7/365 service including diagnostics, software, repair and support
- operator and management staff training courses
- sales of spare parts and consumables
- system upgrades - hardware and software
- crash damage remedy and loan units
- lifetime asset planning
- tariff changes
Our sizable field service force covers the entire UK. Each engineer is stocked with the required parts to achieve maximum first time fix rates, receives dedicated training, is highly mobile and in permanent contact with our UK Service Desk. We understand that quality service is vital to the growth of both our customer’s business and ours.
It is for these reasons, that Scheidt & Bachmann has become a leading supplier in the UK market controlling many hundreds of thousands of parking spaces and generating many millions of transactions and more in annual revenue for our customers. This is a responsibility we take very seriously and why we have a growing number of customers enjoying the benefits of their third successive Scheidt & Bachmann system.
Scheidt & Bachmann (UK) is a Member of the British Parking Association and is active in the Equipment Manufacturers Special Interest Group. We are a ‘Safe Contractor’ accredited Company and certified members of the British Safety Council.