Powerful Ticketing in the Cloud

When using Account-based ticketing (ABT), the fare management system’s intelligence is transferred into the background system. Ticketing processes are executed in real-time and in the cloud, invisible to the passenger.

ABT stores customer, ticket and tariff data only in the background system. So the various modules, such as fare calculation, always have access to every existing data set within the system. This allows the tariff system to be designed in a completely dynamic and flexible way, without the passenger’s active involvement in the processes.

Each passenger is given an unique ID which links them with an account in the background system. With nearly any electronically readable form of ID, the user can take full advantage of the transport company's services. Field devices serve as an interface between the passenger and the ABT system.

This functional principle is fundamentally advantageous in almost all areas of ticketing:

Your benefits

  • excellent expandability and scalability due to a consistent modular system architecture
  • parallel use of account-based and classic ticket products possible (either as a migration strategy or permanently)
  • quick tariff adjustment, which is updated immediately in the whole system
  • reduced costs for planning and implementation of changes or updates through simply structured system configuration
  • field devices are technologically simple and thus extremely cost-effective as all processing intelligence is moved to the cloud
  • change management is substantially simplified, since adjustments are only carried out centrally
  • administrative and maintenance expenses for the whole system are significantly reduced
  • long life-cycles of the system through full expandability and adaptability
  • operators need to issue less (or none) of their own media
  • effective protective mechanisms mean high security
  • blocking lists are immediately valid through the whole system
  • real-time data support the recognition of fraud attempts
  • risk-management is an integral part of the system
  • almost any electronically readable media can be used as a form of ID (smart phone, credit card, user card etc.)
  • ID-related (and personalised) offers possible
  • easing of the burden on the passenger (no tariff knowledge required, smoother handling of devices through contactless processing)
  • automated best price calculation
  • real-time (passenger) information
  • comprehensive customer relationship management (CRM)
  • non-transit revenue
  • open payment

Project examples

BKK in Budapest, Hungary

  • ABT system with about 10 million transactions per day

CT DOT in Connecticut, USA

  • ABT system with about 200,000 transactions per day

NFTA in Buffalo, USA

  • multi-modal ABT system with the aim to reduce cash payment in busses

OV-chipkaart in the Netherlands

  • migration of the national smart card ticketing systems to an account-based approach